A person’s ability to handle the soft skills side of business is now recognised as key to making businesses more profitable and to creating a more positive work environment. Soft skills have escalated in importance as organizations recognize that their corporate culture and work environment greatly affect their recruitment and retention efforts.
Increasingly, companies aren't just assessing their current staff and future recruits on their hard business skills. They are now assessing them on a whole host of soft skill competencies around how well they relate and communicate to others. The ‘interview process’ continues to adapt as new strategies prove effective in finding the right people to reduce turn over in organizations.
Measuring these soft skills is no easy thing. But in the most progressive companies, managers are looking for people's ability to communicate clearly and openly, and to listen and respond empathetically. Good soft skills also include the ability of people to balance the commercial needs of their company with the individual needs of their team.
Being flexible and able to adapt to the changing needs of an organization also qualify as soft skills, as do being able to collaborate with others and influence situations through lateral and more creative thinking.
The ability to deal with differences, multiculturalism and diversity is needed more than ever. Very few companies are untouched by the ever-widening influence of other cultures and good soft skills facilitate better communication and people's ability to manage differences effectively.
Organizational leaders have also recognized that separating work and personal lives is impossible. Personal conflict, financial concerns and relational issues have an absolute effect on each of us, and ripple out to our performance and work relationships. Soft skills enable people to better cope with all aspects of their life and lead to healthier attitudes and happier teams.
Whether it is getting that new job or advancing your career with the next promotion, recognizing the value in developing your own soft skill set is critical to your success. Good soft skills are more transferable between job titles, organizations and even industries than any other hard business skill you can ever learn. Not only that, but the best news of all is that soft skills can be developed and honed on an on-going basis through good training, insightful reading, observation and practise.
To support you in this, DEXIO has a variety of online content and Continuing Education Programs (CEPs) that will enhance your current set of soft skills and open your eyes to new opportunities for growth. This investment is not just an investment in your career, rather it is an investment in your quality of life forever.